Concertone !!!

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Concertone !!!

Post by rjgabel on 5/4/2011, 1:39 pm

Pulled my fifth wheel out today. Everything works except the radio/dvd/cd...The red light is on but I cannot turn it on by pushing the button or using the remote. I put a new battery in just in case it was an easy fix. Still getting ready for a short trip so if anyone has a suggestion I'm all ears. I'm ready for a cold one or two but I still have work to do. scratch

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Re: Concertone !!!

Post by onetonford on 5/4/2011, 2:47 pm

try disconnecting power from it by pulling fuse in power converter I think that is how to reset the unit I read that on another forum I think boy getting older sure makes it hard to remember. scratch

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Re: Concertone !!!

Post by rjgabel on 5/4/2011, 2:52 pm

Thats what I just tried and it did work. Thanks for the help. Time for a cold 1

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Re: Concertone !!!

Post by Mopar_Earl on 5/4/2011, 7:03 pm

Mine needs rebooted every spring before it'll work.


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Re: Concertone !!!

Post by Bob Fields on 5/5/2011, 4:30 am

Hey Guys - Sorry I have been MIA - I have been having computer issues and finally broke down and bought a new one. The excitement of a new computer quickly wears off when you realize how much work you need to do to load everything on it so it actually can work for you!

Anyway, springtime had has certainly increased calls to the company and thankfully rebooting works most of the time.

I hope you're all well and enjoying the nicer weather!

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Re: Concertone !!!

Post by Portagie1968 on 5/7/2011, 4:01 am

goodjob Shooters

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Re: Concertone !!!

Post by John&ConnieNeeley on 6/4/2011, 9:51 am

Anyone experience the Concertone coming on by its lonesome? I have had it do that, and not knowing it, runs down the battery. I have yet begun to think just what gremlin is inside it. I first thought it was the Remote, and possibly the ON/OFF button getting depressed when in transit, but nope, that isnt it. I asked the guy at the repair place about it, and he asked me if I had a slideout? yeah, I do, but what does that have to do with it on this 313RE as it is in the back located next to retractable TV. I guess I should just pull the fuse and be done with it until I want to use it. Just curious if anyone else is having this malfunction?


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Re: Concertone !!!

Post by bsmall2800 on 6/4/2011, 3:50 pm

Glad to have you up and running Bob....

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Re: Concertone !!!

Post by Portagie1968 on 6/6/2011, 4:58 am

Nice to see you back.

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Re: Concertone !!!

Post by bpdlk33 on 10/19/2011, 3:08 am

Yes, my radio (concertone Z75) comes on by it self and a speaker starts beeping until the radio is turned off. It actually came on yesterday while sliding out the slides. I did turn it off and slid out the slides again but it did not turn back on. It usually comes on by itself once in awhile without any action on my part. I am about 3 months out of my two year warranty. It has been happening for about four months. At first it was sorta amusing but now it is annoying as it could run the batteries down. With a 2006 Wildcat TT I owned before my present 2010 28 RKBS the concertone was replaced once in warranty and once out of warranty. Rod Batts was a big help with that. I just sent Rod Batts a email about this present problem asking for help with this (a replacement unit). We will see what happens. I will update the forum with the outcome of this.

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Re: Concertone !!!

Post by Scruffy and Tater on 10/19/2011, 4:57 am

Maybe there are some wires crossed somewhere - hopefully where you can get to them.... maybe around the converter. Also, check the wiring in back of the Concertone. Maybe you won't have to replace the unit.

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Re: Concertone !!!

Post by bpdlk33 on 10/19/2011, 5:05 am

I just sent a response to Taters suggestion but it did not show up so I will repeat. Thanks Tater for the suggestion. The radio has been in and out a couple of time to replace cable wire ends. The turning on by itself actually started before that. I will try to remove the power as suggested above (reboot) and see if that helps.

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Re: Concertone !!!

Post by Bob Fields on 10/19/2011, 7:28 am

That sounds like the Alarm got activated inadvertently.
Hit the X-Bass button until the display says RING OFF

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Re: Concertone !!!

Post by Portagie1968 on 10/19/2011, 9:06 am

Interesting.

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Re: Concertone !!!

Post by John&ConnieNeeley on 10/19/2011, 12:26 pm

My 2011 did the same thing when I first got it, and it actually drained the battery dry. Asking the tech, he said it had something to do with the slideout (????) scratch dont make sense to me, but hasnt done it now for afew months....strange gremlins in these RV's...

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Re: Concertone !!!

Post by TC on 10/19/2011, 1:35 pm

Portagie1968 wrote:Interesting.


Indeed. Shocked

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Re: Concertone !!!

Post by bpdlk33 on 10/21/2011, 4:45 pm

I emailed Rod Batts about the problem and let him know I was a couple of months out of warranty. I ask him if he could help as he has in the past with a forest river TT I had. He emailed me back and said as a goodwill gesture he would send me a new up dated radio. He advised the hole would have to be 1/2" bigger. He wants me to first remove and send him my radio which I am going to remove from the 5th wheel tomorrow. I emailed him yesterday and he replied back this morning.

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Re: Concertone !!!

Post by Scruffy and Tater on 10/22/2011, 2:58 am

That's good news. sunny

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Re: Concertone !!!

Post by 87CrewDually on 10/23/2011, 6:31 pm

http://concertone.com/zx800.html
The link above is what the dealer replaced mine with (mine actually does not say Concertone, but instead reads Genesis GT 3.0). I installed it and am still very pleased. I use it every time we camp and never had a glitch. As far as the hole, it was an exact fit.


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Re: Concertone !!!

Post by bpdlk33 on 11/1/2011, 11:31 am

Today I received the replacement radio that Rod Batts sent. It is a Genesis GT-2.0. I did have to make the hole a bit bigger. It plays well. Hopefully it will last.

Kudos to Rod Batts for helping me get it replaced out of warranty and in just over a week. Thanks Rod.

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Re: Concertone !!!

Post by Mopar_Earl on 11/1/2011, 12:17 pm

Please upload a pic of the new unit. Rod's the man, no doubt.


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Re: Concertone !!!

Post by bpdlk33 on 11/1/2011, 1:21 pm

I just tried to upload a picture and got this message: The size of all the pictures is higher than the allowed limit. You cannot send more. Do not know how I guess?

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Re: Concertone !!!

Post by Scruffy and Tater on 11/1/2011, 1:30 pm

If you tried to upload to the gallery, it is very likely that the gallery has reached it's limit. It will cost us more to increase the limit.

You can upload as many photos as you like here in the message board. Try to keep the size of the photos around 1000x750 or 800x600. I don't know if that will make a difference or not, but any bigger than that isn't necessary. I use 800x600 when I load pics.

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Re: Concertone !!!

Post by onetonford on 11/1/2011, 2:21 pm

I sure hope if my concertone zx75 ever dies that I'll still have sombody like Rod to help me. Im just Greenwithenvy that you got it replaced.

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Re: Concertone !!!

Post by TeamPlumlee on 11/2/2011, 5:35 am

Ever so often ours won't power on. After we remove and re-insert the fuse a couple of times it comes to life. It's possessed! affraid

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Re: Concertone !!!

Post by bpdlk33 on 11/2/2011, 5:38 am

TeamPlumlee, I would email Rod and see if he can help. You should not have to do that.

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Re: Concertone !!!

Post by TeamPlumlee on 11/3/2011, 4:36 am

bpdlk33 wrote:TeamPlumlee, I would email Rod and see if he can help. You should not have to do that.


What's his email address and who is he?


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Re: Concertone !!!

Post by bpdlk33 on 11/3/2011, 9:16 am

TeamPlumlee
He is a customer service rep. His email address is: rbatts@forestriverinc.com. He has never failed me. Good luck.

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Re: Concertone !!!

Post by BobnPi on 11/4/2011, 3:55 am

Ever so often ours won't power on. After we remove and re-insert the fuse a couple of times it comes to life. It's possessed!


lol! This has only happened to me once, but I think that's one too many times. Let us know what he says, please.

Thanks.

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Re: Concertone !!!

Post by TeamPlumlee on 11/7/2011, 9:16 am

Well I sent an email to Rod but haven't received a response yet. I described our issue to him but didn't come right out and ask for a free replacement just a resolution. Keeping my fingers crossed. The issue happened again this past weekend and is becoming a regular occurence now.

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